Privacy Policy

This policy explains what personal information Soul Care Academy collects, how we use it, and the choices you have.

Who operates Soul Care Academy?

Soul Care Academy is a ministry program operated by 2remain1 Ministries, an Arizona nonprofit corporation recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code and classified as a public charity under Section 509(a)(2). In this Privacy Policy, “we,” “us,” and “our” refer to 2remain1 Ministries, the organization responsible for operating Soul Care Academy and handling personal information as described in this policy. Soul Care Academy is a Christian discipleship and educational platform, providing resources including the Marriage Academy program.

Information we collect

Depending on how you use the platform, we may collect account information, contact information, payment-related information, group participation and activity-completion records, and the notes, journal entries, assessments, and written responses you submit.

We use this information to provide and maintain the platform, facilitate your participation in the Academy, communicate with you, process payments, protect the security of our services, and meet applicable legal obligations.

We do not use your information for third-party advertising, and we do not sell your personal information.

Who can access your information

Your written responses are intended to be available to you and your spouse through the platform’s normal features. Group leaders may be able to view activity-completion status but cannot view written responses through the group’s normal features. Other group participants do not have access to your private written responses through the platform’s normal group features.

Authorized Soul Care Academy administrators and technical personnel may have access to stored information, including written responses, when reasonably necessary to maintain, secure, troubleshoot, or support the platform, investigate suspected misuse or security incidents, or comply with legal obligations. We take reasonable steps to limit such access to authorized personnel and legitimate needs.

We may share information with service providers that help us operate the platform, process payments, host and maintain our systems, authenticate accounts, or send communications. These providers may process information on our behalf as necessary to provide their services. We may also disclose information when required by law or when reasonably necessary to protect the safety, security, or legal rights of a person or the service, subject to applicable law.

Service providers

We use the following processors to run the platform. Each receives only the information needed for its function:

• Supabase — database and authentication.
• Vercel — application hosting.
• Telnyx — SMS delivery.
• Resend — email delivery.
• Stripe — payment processing.

Text messages

We use text messages for two purposes: one-time sign-in codes that you request, and group reminders for participants who separately opt in to receive them. Providing a phone number alone does not enroll you in group reminders.

Group reminders may include a note that a new month is open, prompts about unfinished monthly work, a reminder before each meeting and one on the morning of it, and a welcome message when you join, up to about four messages per month while your group is running. Message and data rates may apply. You may withdraw consent to receive text messages using the opt-out instructions provided in the messages or another reasonable method. Opting out of texts does not close your account; you can still sign in by email.

We do not sell, rent, or share your mobile phone number or your SMS opt-in with third parties or affiliates for their marketing purposes. Phone numbers are shared only with the messaging provider that delivers the texts on our behalf (see Service providers).

Data retention and deletion

We retain personal information for as long as reasonably necessary to provide the services, maintain required business and financial records, protect the security of the platform, resolve disputes, and comply with legal obligations.

Access to Marriage Academy reading materials and notes remains available for 30 days after the group ends. Written content you submitted within that group — notes, journal entries, and a leader’s messages to your couple — is then cleared approximately 35 days after the group ends. We keep a record that you were part of the group and completed it — your account, your Academy history, and which activities were marked done — so that history remains available if you sign in again later.

You may request deletion of your account and associated personal information by emailing support@soulcareacademy.com. We will delete information that we no longer need to retain, subject to applicable legal requirements and legitimate recordkeeping needs. Information in backups may remain for a limited period before being overwritten or deleted.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited according to operational needs.

No online service or method of electronic storage can be guaranteed completely secure. If a data breach occurs, we will respond and provide any notifications required by applicable law.

Children

The platform is intended for adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy. Material changes will be reflected in the “Last updated” date above and, where appropriate, communicated to you directly.

Contact

Questions or requests concerning this Privacy Policy or your personal information may be sent to support@soulcareacademy.com.